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General privacy notice

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A. General infor­mation
B. Supple­mentary infor­mation on data processing on the website
C. Supple­mentary infor­mation on data processing on our social media company pages
D. Supple­mentary infor­mation for business partners and inter­ested parties
E. Supple­mentary infor­mation for appli­cants
F. Supple­mentary infor­mation for partic­i­pants in events

A. General infor­mation

1. Respon­sible

Respon­sible for the processing of personal data is:


Wüest Partner AG
Bleicherweg 5
8001 Zürich, Schweiz

2. Data Protection Officer

Any data subject may contact our data protection officer directly at any time with any questions or sugges­tions regarding data protection.

Wüest Partner AG     
 Data Protection Officer       
 Bleicherweg 5
 CH-8001 Zurich       
 Tel: +41 44 289 90 00       
 E‑mail: datenschutzbeauftragter@wuestpartner.com

3. Disclosure of data to third parties

Your personal data will only be passed on to third parties if this is permitted by data protection law, in particular if you have consented to the transfer, if the transfer is necessary for the purpose of contract processing or in order to provide you with a requested service.

Categories of recip­ients of personal data who are not bound by instruc­tions are: Video service providers.

Categories of service providers bound by instruc­tions and obligated in accor­dance with the provi­sions of data protection law, who may not use the data for any other purpose, are: Providers for analysis services, for feedback and referral services, for the provision of contact forms, for the dispatch of the newsletter and for the support and hosting of the website.

4. Third country transfer

On our website, services of providers based in the USA or relations to the USA are integrated. If you consent to data processing by one of these providers, it cannot be ruled out that US author­ities will have unrestricted access to the data processed about you. You also have no legal recourse against this. Specif­i­cally, these providers are:

  1. Service: Google Analytics, Google Tag Manager, YouTube
    Provider: Google Ireland Limited, Ireland    
    Parent company: Google LLC, USA
  2. Service: LinkedIn Marketing Solutions       
    Provider: LinkedIn Ireland Unlimited Company, Ireland.   
    Parent company: LinkedIn Corp, USA.
  3. Service: Instagram Social Plugins   
    Provider: Facebook Ireland Limited, Ireland 
    Parent company: Facebook Inc. , USA.
  4. Service: Twitter Social Plugins        
    Provider: Twitter Inter­na­tional Company, Ireland   
    Parent company: Twitter, Inc., USA.

It is not excluded that the companies or the respective parent companies and/or U.S. author­ities access personal data that is processed to provide the services.

The legal basis for the transfer of personal data to the USA was the certi­fi­cation of the providers or the parent companies of the providers in accor­dance with the EU-US Privacy Shield. However, this agreement was declared invalid by the European Court of Justice in July 2020. Negoti­a­tions are being conducted between the USA and the EU on a successor agreement to the Privacy Shield. However, it is not foreseeable when these will be concluded.

For this reason, standard data protection clauses pursuant to Art. 46 (2) c of the GDPR (SCCs) are currently regularly agreed as the legal basis for the transfer of personal data to the USA. However, a third-country transfer on the basis of SCCs is only permis­sible if the agree­ments can actually be complied with by the providers in the third country. In particular, this would require that unrestricted access to the data by U.S. author­ities can be ruled out, which is not the case according to current knowledge.

Although we conclude the standard data protection clauses with the companies, we therefore only use the afore­men­tioned services with your prior express consent and expressly point out the following regarding the risks of trans­ferring data to one of the above-mentioned service providers:

Due to the powers of the U.S. intel­li­gence agencies and the legal situation in the U.S., U.S. government surveil­lance measures are dispro­por­tionate and, from the EU’s perspective, there is no adequate level of government data protection for personal data. In particular, Sec. 702 of the U.S. Foreign Intel­li­gence Surveil­lance Act (FISA) provides no limits on the intel­li­gence agencies’ surveil­lance measures and no safeguards for non‑U.S. citizens. Moreover, Presi­dential Policy Directive 28 (PPD-28) does not provide affected individuals with effective remedies against measures taken by U.S. author­ities and does not provide any barriers to ensuring propor­tionate measures. In addition, U.S. author­ities can demand that a U.S. company hand over all stored data on the basis of the U.S. Cloud Act, even if this data is located on servers within the EU.

5. Storage duration

The personal data processed by us will be stored by us for as long as is necessary for the respective purpose — in particular the processing of your request or your order — in compliance with the statutory retention periods. Storage beyond the statutory retention periods is possible if you have consented to this or the purpose of the data processing has not yet ceased.

6. Your rights

a) Disable and delete cookies

Some of the processing opera­tions explained above use cookies. You can deactivate the storage of cookies on your terminal device in your browser settings. In addition, you can delete cookies stored in your browser settings at any time. However, in this case you may not be able to use all functions of our website to their full extent.

b) Right of withdrawal

Some of the processing opera­tions explained above are only carried out with your consent. You can revoke your consent to the perfor­mance of these processing opera­tions at any time with effect for the future. You can exercise your right of revocation via the Consent Management Tool (CMT). In this way, you can also consent again to individual data processing opera­tions.

c) Right of objection

You may object to the use of personal data for direct marketing purposes at any time; you may also object to the use of personal data on the basis of our overriding interest for reasons arising from your particular situation at any time with effect for the future. For the objection, only the trans­mission costs according to the prime rates are incurred.

d) Right of access, recti­fi­cation, erasure or restriction and porta­bility

Under certain condi­tions, you have the right to receive infor­mation free of charge about the data we have stored about you, to have incorrect data corrected and to request the deletion or restriction of processing as well as the trans­fer­ability of your personal data. In some cases, however, we are not allowed to delete user data completely due to legal retention oblig­a­tions.

e) Right of appeal

You have a right of appeal to a super­visory authority.

B. Supple­mentary infor­mation on data processing on the website

In addition to our General Infor­mation (please refer to section A), we provide infor­mation here on how personal data is collected from visitors to our website and for what purposes it is processed and on what legal basis. We also provide infor­mation about which third-party services we have integrated and for what purpose.

I. Data processing strictly necessary for the provision of the website

In some cases, the processing of data is absolutely necessary in order to be able to provide our website without technical or functional restric­tions and in accor­dance with legal require­ments. In these cases, data processing also takes place if you have refused any additional data processing via the Consent Management Tool (CMT).

1. Log file

When a website is accessed, the server automat­i­cally creates a so-called “log file”. This contains, among other things, the date and time of access, browser type and version, operating system and version, IP address, accessed domain and the previ­ously visited website.

The data processing is absolutely necessary to ensure the retriev­ability and correct display of our websites on your end device. In addition, the log files can be used to identify cyber attacks and thus ensure the acces­si­bility of our websites. This data processing takes place in Switzerland and the EU.

2. Consent Management Tool

To obtain and document your consent to data processing by various services, we have included a Consent Management Tool (“CMT”).

When you open our website, you can submit decla­ra­tions of consent for individual data processing via the CMT, which will be stored by the CMT. For this purpose, the CMT stores a cookie, i.e. a small text file, on your terminal device. In this way, when you open the website again, it can be traced to which data processing by which services you have consented or not consented. This means that you do not have to make your settings for consenting to individual data processing opera­tions again each time you visit the site. Of course, you can also change your selection subse­quently via the settings.

We are required by law to obtain and document your consent. In order to comply with this legal oblig­ation, the CMT is absolutely necessary. This data processing takes place in Switzerland and in the EU.

We have integrated the services listed below into our website for various purposes. Data processing by these services only takes place if you have consented via the Consent Management Tool (CMT). You can use the CMT to revoke your consent at any time, please also read section A 6b).

1. Google services

Our website includes services provided by Google Ireland Limited, Google Building Gordon House, 4 Barrow Street, Dublin, D04 E5W5, Ireland (“Google”). The data processing takes place in the UK, the EU and Switzerland, possibly also in the USA (for more infor­mation, see section A.4).

a) General about Google services, legal basis

To provide the services, Google accesses infor­mation that is stored on your terminal device. In addition, Google may store infor­mation and, in particular, cookies on your terminal device in order to provide the services. Details on this can be found below for the respective service. The legal basis for accessing infor­mation and storing infor­mation and cookies is your consent).

Google processes the infor­mation on the one hand to provide the services. On the other hand, Google processes the infor­mation according to its own infor­mation in order to contin­u­ously improve and further develop its services. The legal basis for the processing of personal data for these purposes is your consent.

It cannot be ruled out that data collected by Google services will also be trans­mitted to and stored on a Google server in a third country, in particular a server of Google’s parent company, Google LLC, located at 1600 Amphitheatre Parkway, Mountain View, California, USA. To safeguard the third-country transfer, we have agreed EU standard data protection clauses with Google. According to its own infor­mation, Google ensures compliance with the data protection agree­ments. Never­theless, a transfer of personal data to the USA is associated with particular risks for data subjects. The integration of and data processing by Google services therefore only takes place with your express consent. For more infor­mation on third country transfers, please refer to para. A.4.

If you are logged into your Google account, Google may add processed infor­mation to your account depending on your account settings and treat it as personal data, cf. in particular https://www.google.de/policies/privacy/partners. We do not obtain knowledge of the data collected in this way and how it is used.

You can obtain further infor­mation on data processing by Google at:

b) Google Tag Manager

On our website, the service Google Tag Manager (GTM) is integrated to reload additional services. Due to this technical imple­men­tation, Google obtains knowledge that the website was called up with the IP address of your end device when you call up a website. In addition, Google can track which functions and tools are reloaded via the GTM.

You have the option of deacti­vating the service and thus preventing the transfer of data to the provider by deacti­vating JavaScript via your browser settings. However, we would like to point out that in this case you will not be able to use all functions of the website.

For more infor­mation on data processing by GTM, please visit: https://support.google.com/tagmanager/answer/6102821?hl=en.

c) Google Analytics

The Google Analytics service is integrated on our website. The service evaluates your surfing behavior across all websites. For this purpose, the service stores cookies, i.e. small text files, on your terminal device:

These are the following cookies:

  • _ga: Counts and tracks page views; the storage period is 2 years; Google gets access to the processed data.
  • _gid: Counts and tracks page views; the storage period is 1 year; Google gets access to the processed data.

On our behalf, Google processes the collected data to provide us with pseudo­nymous profiles of individual visitors and general statistics about the use of our website. We use this infor­mation to improve our offer and make it more inter­esting for you as a user.

We use the “Google Optimize” function of Google Analytics. Google Optimize analyzes the use of different variants of our website (so-called “A/B tests”) and thus helps us to improve the user experience according to the behavior of our users on the website.

We use the “demographic charac­ter­istics” function of Google Analytics. By evalu­ating your surfing behavior, Google can make statis­tical state­ments about the demographic charac­ter­istics and interests (e.g. age, gender, affinity categories, segments with target groups willing to buy) of visitors to our website. However, we cannot assign this data to any specific person. We use the demographic infor­mation to improve our offer and to make it more inter­esting for you as a user. For more infor­mation on data processing by “demographic charac­ter­istics” of Google Analytics, please visit: https://support.google.com/analytics/answer/2799357?hl=de.

IP anonymization has been activated on this website so that your IP address is shortened by Google Analytics before it is stored. According to Google, only in excep­tional cases will the full IP address be trans­mitted to a Google LLC server in the USA and shortened there. According to Google, the shortened IP address trans­mitted by your browser as part of Google Analytics is not merged with other Google data.

Under the following link you can download and install a plug-in for the browser you use to deactivate Google Analytics across websites: http://tools.google.com/dlpage/gaoptout?hl=de.

For more infor­mation on data processing by Google Analytics, please visit: https://support.google.com/analytics/answer/6004245?hl=de%20.

d) Youtube

Videos are embedded on this website via YouTube.

The embedding of the service is linked to your settings in our Consent Management Tool (CMT). Thus, you will initially only be shown a preview image on our website. In this case, you cannot use the service and data processing by the provider does not take place. Only after you have activated the service via the settings in the CMT, a connection to the provider is estab­lished and you can use the service. As a result, your IP address is forwarded to the provider’s servers and the provider is thus informed that our website was visited with your IP address.

You also have the option to prevent the integration of YouTube videos and thus the data transfer to the provider by deacti­vating JavaScript in your browser settings. However, we would like to point out that in this case you will not be able to use the video function.

For more infor­mation about YouTube, please visit: https://www.youtube.com/t/terms (YouTube Terms of Use).

2. Linkedin Marketing Solutions

The LinkedIn Marketing Solutions service is integrated on our website. The provider of the service is LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland (“LinkedIn”). Data processing by the service only takes place after you have consented to this via the CMT. Data processing takes place in the UK, the EU and Switzerland, possibly also in the USA (for more infor­mation, see section A.4).

The service collects this infor­mation about your terminal device and your visit to our website: Your Google Ad ID (if you access our website with an Android terminal device), cookies already stored in your browser, operating system of your terminal device, device brand and model name of your terminal device, IP address, date and time of your visit to our website, and the page URL.

The data collection takes place by means of some code lines provided by LinkedIn, which we have integrated into our website, the so-called “LinkedIn Insight Tag”. According to LinkedIn’s own infor­mation, the collected data is deleted again after 90 days. The legal basis for access to stored infor­mation as well as the storage of infor­mation on your end device by the service is your consent.

We may run ads on LinkedIn to draw attention to our offerings. In doing so, we only want to place ads that are attractive to you. For this purpose, LinkedIn analyzes your surfing behavior on our website based on the infor­mation collected and provides us with statistics on visitors to our website and on which content they interact with partic­u­larly frequently on our behalf. The legal basis for the further processing of the collected data is your consent.

If an ad is placed for you by us on LinkedIn and you click on it, you may be redirected to our website. In this case, LinkedIn can track that you clicked on our ad and were redirected to our website. In this way, LinkedIn can provide us with a statis­tical evalu­ation of the effec­tiveness of our adver­tising measures on our behalf (so-called “conversion tracking”). Conversion tracking is also carried out by means of the so-called “LinkedIn Insight Tag”. The legal basis for the further processing of the collected data is your consent.

If you are logged into LinkedIn with your profile, LinkedIn can add the collected data to your user profile. The legal basis for the further processing of the collected data is your consent.

It cannot be ruled out that data collected by the service may also be trans­mitted to a server of the provider in a third country — in particular in the USA — and stored there. We have agreed on EU standard data protection clauses with the provider to safeguard the transfer of data to third countries. According to its own infor­mation, the provider ensures compliance with the data protection agree­ments. Never­theless, a transfer of personal data to the USA is associated with particular risks for data subjects. The integration of and data processing by the service therefore only takes place with your express consent. You can find more detailed infor­mation on third country transfers in section A.4.

You can object to the analysis of your usage behavior by LinkedIn as well as the display of individ­u­alized ads by clicking on this link (“Opt-Out”): https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out.

You have the option of deacti­vating the service and thus preventing the transfer of data to the provider by deacti­vating JavaScript in your browser. However, we would like to point out that in this case you may not be able to use all functions of the website.

For more infor­mation on data processing by the Service, please visit:

3. Facebook Pixel

The Facebook Pixel service is integrated on our website. The provider of the service is Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland (“Facebook”). Data processing by the service only takes place after you have consented to this via the CMT. The data processing takes place in the UK, the EU and Switzerland, possibly also in the USA (for more infor­mation, see section A.4).

The service assigns you a unique visitor identifier and collects this infor­mation about your terminal equipment and your visit to our website: Device infor­mation and location.

The legal basis for the access to stored infor­mation as well as the storage of infor­mation on your terminal device by the Service is your consent.

We can place ads on Facebook to draw attention to our offers. In doing so, we only want to place ads that are attractive to you. For this purpose, Facebook analyzes your surfing behavior on our website based on the infor­mation collected. The legal basis for the further processing of the collected data is your consent.

If an ad is placed for you by us on Facebook and you click on it, you may be redirected to our website. In this case, Facebook may store so-called tracking pixels on your end device. The legal basis for storing infor­mation on your end device is your consent.

Using the tracking pixel, Facebook can track that you clicked on our ad and were redirected to our website. In this way, Facebook can provide us with a statis­tical evalu­ation of the effec­tiveness of our adver­tising measures (so-called “conversion tracking”). The legal basis for conversion tracking is your consent.

If you are logged into Facebook with your profile, Facebook may add the collected data to your user profile. In addition, Facebook may use the collected data for its own adver­tising purposes in accor­dance with the Facebook Data Use Policy. The legal basis of this data processing is your consent.

It cannot be ruled out that data collected by the service may also be trans­mitted to a server of the provider in a third country — in particular in the USA — and stored there. We have agreed on EU standard data protection clauses with the provider to safeguard the transfer of data to third countries. According to its own infor­mation, the provider ensures compliance with the data protection agree­ments. Never­theless, a transfer of personal data to the USA is associated with particular risks for data subjects. The integration of and data processing by the service therefore only takes place with your express consent. You can find more detailed infor­mation on third country transfers in section A.4.

Users who are logged in to Facebook can customize their ad settings at: https://accountscenter.facebook.com/ad_preferences.

For more infor­mation on data processing by the Service, please visit:

4. Social plugins

For the distri­b­ution of our content in social networks, social plugins are integrated on our website. Provider of the respective service is:

  • Facebook: Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland
  • Instagram: Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland
  • Twitter: Twitter Inter­na­tional Company, One Cumberland Place, Fenian Street, Dublin 2, D02 AX07, Ireland.
  • LinkedIn: LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland
  • YouTube: Google Ireland Limited, Google Building Gordon House, 4 Barrow Street, Dublin, D04 E5W5, Ireland

The respective service may collect this infor­mation about your terminal device and your visit to our website: Date and time of your visit, website visited before and after, operating system of your terminal device, device recog­nition and functions of your terminal device, browser used and browser add-ons installed, cookie ID, internet or mobile service provider as well as your location (if you access our website with a mobile device).

The legal basis for accessing stored infor­mation as well as storing infor­mation on your terminal device by the Service is your consent. The data processing takes place in the UK, in the EU and in Switzerland, possibly also in the USA (please refer to section A.4).

The embedding of the service is linked to your settings in our Consent Management Tool (“CMT”). Thus, you will initially only be shown a preview image on our website. In this case, you cannot use the service and no data processing by the provider takes place. Only after you have activated the service via the settings in the CMT, a connection to the provider is estab­lished and you can use the service. Thereby, the specified infor­mation is collected and forwarded to servers of the respective provider.

According to their own state­ments, the providers process the infor­mation collected in order to further develop their services. If you are logged in to one of the above-mentioned social media platforms with the browser you are using to view our website, the respective provider can assign your visit to our website to your user account. We do not obtain knowledge of the data collected in this way and how it is used. The legal basis for the further processing of the collected data is your consent.

It cannot be ruled out that data collected by the service will also be trans­mitted to a server of the provider in a third country — in particular in the USA — and stored there. We have agreed on EU standard data protection clauses with the provider to safeguard the transfer of data to third countries. According to its own infor­mation, the provider ensures compliance with the data protection agree­ments. Never­theless, a transfer of personal data to the USA is associated with particular risks for data subjects. The integration of and data processing by the service therefore only takes place with your express consent. You can find more infor­mation on third country transfers in section A.4.

For more infor­mation on data processing through social plugins and the respective platform operators, please visit:

III: Data processing when contacting us and using functions on our website

Read here what data is processed when you contact us or use functions of the website.

1. Contact

A contact form is integrated on our website, which is provided by the provider Click­Di­men­sions LLC, 5901 Peachtree Dunwoody Road, Atlanta, GA 30328, USA (“Click­Di­men­sions”). Data collected via the contact form is stored by Click­Di­men­sions on our behalf exclu­sively on servers within the EU or Switzerland.

We collect via the contact form or in the context of any other contact only the personal data that you provide to us. Insofar as certain input fields are marked as “mandatory data”, we collect with these fields the data that are required for the imple­men­tation of the desired measure. Of course, you can provide us with further data if you wish.

The processing of this data is based on pre-contractual measures, insofar as this is necessary for the imple­men­tation of a measure requested by you. In all other cases, the processing is based on our legit­imate interest in the effective processing of the requests addressed to us.

2. Regis­tration and login

You can register a password-protected free customer account with us. Within the scope of the regis­tration, the data marked as “mandatory data” will be collected. With the “mandatory data” we collect the data that is required for the purpose of imple­menting the user relationship estab­lished by the regis­tration. Of course, you can provide us with further data if you wish. You can delete your personal user account at any time.

In order to techni­cally enable access to password-protected areas, it is absolutely necessary that these cookies are stored on your terminal device:

  • wordpress_sec: Used to identify and authen­ticate the logged in user. Function duration: 1 year. No personal data is processed or trans­mitted to third parties.
  • wordpress_logged_in: Used to identify and authen­ticate the logged in user. Function duration: 1 year. No personal data is processed or trans­mitted to third parties.

3. Orders

You can place orders with us. During the ordering process, the data marked as “mandatory data” are collected. With the “mandatory data” we collect the data that are required to process the order. Of course, you can provide us with additional data if you wish.

For a more conve­nient purchase in our online store, you can also register or log in with us, read also point B. III. 2.

In order to techni­cally enable the shopping cart function and the execution of the further order process, it is absolutely necessary that these cookies are stored on your terminal device:

  • woocommerce_cart_hash: Helps WooCom­merce detect when cart content/data changes. Function duration: Session. No data is trans­mitted to third parties.
  • Woocommerce_items_in_card: Helps WooCom­merce detect when cart content/data changes. Function duration: Session. No data is trans­mitted to third parties.
  • Wp_wocommerce_session: Contains a unique code for each customer, so that he knows where to find the shopping cart data in the database for each customer. Function duration: 2 days. No data is trans­mitted to third parties.
  • Wocommerce_recently_viewed: Enables the “Recently viewed products” widget. Function duration: Session. No data is trans­mitted to third parties.
  • Store_notice (notice id): Allows clients to discard the store notice. Function duration: Session. No data is trans­mitted to third parties.

4. Payment processing

For the processing of payments we have integrated the service “Datatrans Payment Gateway”. The provider of the service is Datatrans AG, Kreuzbühlstr. 26, CH-8008 Zurich (“Datatrans”).

In order to process your order, the service collects all absolutely necessary infor­mation and passes it on to the payment provider selected by you (Art. 6 para. 1 p. 1 lit. b DSGVO).

We have no influence on the data processing that subse­quently takes place at the payment provider selected by you. Rather, this is governed by the provi­sions of the respective provider. We are no longer respon­sible for the protection and handling of the data collected by Datatrans and the respective provider. For more infor­mation on data processing by Datatrans, please visit: https://www.datatrans.ch/en/privacy-policy/.

The data processing takes place in Switzerland.

5. Adver­tising measures

We have a legit­imate interest in using your data for direct marketing purposes.

Insofar as you have consented to this, we also use your data for sending an e‑mail newsletter. When you register for the newsletter, we store the IP address of the computer system used by you at the time of regis­tration as well as the date and time of regis­tration. The collection of this data is necessary in order to be able to trace a possible misuse of the e‑mail address at a later date. The newsletter is techni­cally designed with counting pixels so that we can track whether you have opened it. In particular, infor­mation on opening and click-through rates is stored and processed. The infor­mation obtained is used to make the newsletter even more attractive to you in the future. Your consent also refers to this tracking.

You can revoke your consent to the sending of the newsletter as well as to the newsletter tracking at any time via the link provided for this purpose in every e‑mail newsletter or by sending a message to the contact details given above. In addition, you can object to the processing of your personal data for adver­tising purposes with effect for the future in writing, by fax, by e‑mail or by telephone. For the objection, only the trans­mission costs according to the prime rates are incurred. The lawfulness of the data processing opera­tions already carried out remains unaffected by this.

The newsletter is sent by the service provider Click­Di­men­sions LLC, 5901 Peachtree Dunwoody Road, Atlanta, GA 30328, USA (“Click­Di­men­sions”). The usage infor­mation generated is trans­ferred on our behalf from Click­Di­men­sions’ servers in the Nether­lands to our servers in Germany and stored there for statis­tical usage analyses. The results help us to contin­u­ously improve the content of our newsletters and to make the infor­mation offered on our websites more inter­esting for you. If you do not agree with the storage and analysis of this data, you can unsub­scribe via the link at the end of each newsletter.

Data processing takes place in the EU and Switzerland, possibly also in the USA (for more infor­mation, see section A.4).

IV. Data processing when using the Wüest Hub (Customer Support Hub)

The following text details what data is processed when you use our Wüest Hub (Customer Support Hub).

1. Regis­tration and login

Upon request, we provide selected customers with a free user account for the Wüest Hub (Customer Support Hub) platform. As part of the regis­tration process, we collect the data required to implement the user relationship estab­lished by the regis­tration (Art. 6 para. 1 p. 1 lit. b DSGVO). The personal user account can be deleted at any time.

In order to techni­cally enable access to password-protected areas, it is absolutely necessary that cookies are stored on your terminal device. No other third-party tracking tools (pixels or snippets) are used.

2. Contri­bu­tions

As a regis­tered user, you can post contri­bu­tions on the platform and exchange infor­mation with other users. To enable an open and chrono­logical exchange, we store the user name as well as the date and time your posts are published (Art. 6 para. 1 p. 1 lit. b DSGVO).

3. Deletion of user account and content

In addition to A.5, the following applies: Your user account and all its stored content will be deleted as soon as it is no longer required to fulfill the purpose of the contract. The oblig­ation to delete does not apply to data that we are legally obliged to store (Art. 6 para. 1 p. 1 lit. c DSGVO) or for which we have a legit­imate interest in retaining (Art. 6 para. 1 p. 1 lit. f DSGVO). A legit­imate interest may be, among other things, to prevent access after a user has been justi­fiably blocked. In addition, we may continue to use content you have uploaded even after the deletion of your account if it was co-created with other users and can still be utilized by others.

4. Embedded training videos

Training videos are embedded via the video platform Vimeo (New York City, USA). When embedding the videos, all tracking features are disabled, and therefore no user infor­mation is recorded.

C. Supple­mentary infor­mation on data processing on our social media company pages

We operate a so-called “company page” on these social media platforms:

  • Facebook: Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland
  • Instagram: Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland
  • Twitter: Twitter Inter­na­tional Company, One Cumberland Place, Fenian Street, Dublin 2, D02 AX07, Ireland
  • LinkedIn: LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland
  • YouTube: Google Ireland Limited, Google Building Gordon House, 4 Barrow Street, Dublin, D04 E5W5, Ireland

    1. General about company pages, legal basis

As the owner of an online presence on one of the social media platforms, we process personal data when you write to us directly via the platform (in a personal message or via the public comment function). The data that is collected depends on the infor­mation you provide and the contact details you provide or release. The processing of this data is based on pre-contractual measures, insofar as this is necessary for the imple­men­tation of a measure requested by you. In all other cases, the processing is based on our legit­imate interest in the effective processing of the requests addressed to us.

When visiting a company page, the respective provider collects infor­mation that enables it to recognize users and compre­hen­sively analyze user behavior. Based on the data collected in this way, the operator of the social media platform can also create user profiles. If you are logged in with your corre­sponding social media account when visiting a company page, the respective provider can also assign this visit to your account.

The respective provider merely provides us with an anonymized statis­tical evalu­ation of the use of our company website on the basis of the infor­mation obtained. This enables us to make our contri­bu­tions even more targeted in the future. In this respect, we have a legit­imate interest in collecting and processing this infor­mation. In addition, we have a legit­imate interest in being able to use as many commu­ni­cation options as possible and thus reach as many inter­ested parties personally as possible.

We do not ourselves pass on to third parties any personal data that we collect via our company pages. However, we can neither influence nor exclude the possi­bility that the named providers transmit the collected data to third parties — in particular to their partner companies, which may also be based in other EU countries. In many third countries outside the EU, there is currently no level of data protection equiv­alent to that in the EU.

You can assert your data subject rights (see also under A.6) with regard to data processing by our company websites can generally be asserted both against us and against the respective provider. However, we would like to point out that these rights can most effec­tively be asserted against the respective provider. This is because only the respective provider has access to the users’ data and can take appro­priate measures and provide infor­mation directly.

Further infor­mation on data processing, including the place of processing, by the respective provider can be found at:

Facebook: en.facebook.com/about/privacy

LinkedIn: https://www.linkedin.com/legal/privacy-policy

Instagram: https://help.instagram.com

Twitter: https://twitter.com/privacy

YouTube: https://www.google.de/intl/de/policies/privacy

2. Agree­ments jointly respon­sible

We have entered into a shared respon­si­bility agreement with Facebook and LinkedIn in which the data protection oblig­a­tions arising from the operation of our corporate site are divided between us and the respective provider. The providers have thereby assumed a large part of the data protection oblig­a­tions, such as the fulfillment of data subject rights, the oblig­ation to provide suitable technical and organi­za­tional measures to protect the security of personal data, and the reporting and notifi­cation oblig­a­tions in the event of a data protection breach. If you contact us regarding your data subject rights, we will immedi­ately forward your request to the respective provider. We are obligated to do so under the agreement with the respective provider.

For more infor­mation on the agreement between us and the respective provider, please see:

D. Supple­mentary infor­mation for business partners and inter­ested parties

In addition to our General Infor­mation (please refer to section A), we provide infor­mation here on how the personal data of our business partners and inter­ested parties is collected and for what purposes it is processed and on what legal basis. We also inform about to whom the data of our business partners and inter­ested parties are passed on and for what purpose.

1. Purpose and legal basis of the processing of personal data of our business partners and inter­ested parties

We process personal data that is required for the fulfillment of oblig­a­tions in the context of a possible contract initi­ation and from the contractual relation­ships with our business partners. This includes in particular first name, last name, a valid e‑mail address, address, telephone number (landline and/or mobile) and account details.

We may process personal data of our existing customers for the purpose of sending infor­mation about our services (e.g. product infor­mation, special offers or event invita­tions). We have a legit­imate interest in this. You can object to this processing at any time. For the objection, only the trans­mission costs according to the prime rates will be incurred (read section B.III4).

2. Disclosure of personal data of our business partners and inter­ested parties to third parties

Your personal data will only be passed on to third parties if this is permitted by data protection law, in particular if you have consented to the transfer or if this is necessary for the purpose of processing the contract.

Categories of recip­ients of personal data not bound by instruc­tions are: Payment processing provider (datatrans).

E. Supple­mentary infor­mation for appli­cants

In addition to our General Infor­mation (please refer to section A), we provide infor­mation here on how personal data of our appli­cants is collected and for what purposes it is processed and on what legal basis. We also provide infor­mation on when applicant data is deleted again.

1. Purpose and legal basis of the processing of personal data of our appli­cants

The personal data that you volun­tarily provide to us as part of the appli­cation process — such as, in particular, your first and last name, address, e‑mail address, date of birth, place of birth, occupation, curriculum vitae, certifi­cates and special categories of personal data (e.g. infor­mation on your religious beliefs or health data) — will therefore be stored and processed in Switzerland. During the appli­cation process, additional data relevant to the appli­cation may arise, which will also be stored and processed. Your personal data will only be processed for the purpose of carrying out the appli­cation procedure. In the event of a successful appli­cation, the data will be trans­ferred to your personnel file for the purpose of imple­menting the employment relationship.

2. Deletion of applicant data

If your appli­cation is not successful, your personal data will be deleted no later than four months after the end of the appli­cation process, unless the processing of your data is necessary for the assertion, exercise or defense of legal claims.

Your data will only be processed beyond the specific appli­cation procedure if you have expressly consented to your data remaining stored in our database even after the end of the respective appli­cation procedure, so that you can be contacted by us at a later date for vacancies if necessary. If you no longer want us to contact you, you can revoke your consent at any time with effect for the future in writing, by e‑mail or by telephone. Otherwise, we will delete your data after one year. In the event of renewed contacts that are specif­i­cally related to the estab­lishment of an employment relationship, the storage period will be extended by four months in each case.

3. Appli­ca­tions via Smartre­cruiters platform

Appli­ca­tions can also be submitted via the Smartre­cruiters platform. The provider of the platform is Smartre­cruiters GmbH, Wilhelm­strasse 118, 10963 Berlin (“Smartre­cruiters”).

To submit an appli­cation via the platform, you must first register there for a free profile. After regis­tration, you can edit or delete this profile yourself at any time. Smartre­cruiters uses order processors for the technical provision of the platform and the admin­is­tration of appli­ca­tions received via the platform and, according to its own infor­mation, ensures compliance with all data protection require­ments. Smartre­cruiters is solely respon­sible for the processing of your personal data in connection with the regis­tration and management of your profile.

Insofar as we have adver­tised a job on the platform and you apply for it via the platform, Smartre­cruiters will act on our behalf in managing your appli­cation.

For more infor­mation on data processing on the Platform, please visit: https://www.smartrecruiters.com/legal/general-privacy-policy.

F. Supple­mentary infor­mation for partic­i­pants in events

In addition to our General Infor­mation, we provide infor­mation here on how personal data of partic­i­pants in our events is collected and for what purposes it is processed and on what legal basis.

1. Purpose and legal basis of the processing of personal data of partic­i­pants in our events

We process personal data that is marked as “mandatory data” within the scope of the regis­tration for an event for the processing of the regis­tration for the event and for the imple­men­tation and handling of the event, in particular for corre­spon­dence and the trans­mission of the confir­mation of partic­i­pation.

In addition, we process your personal data on the basis of our legit­imate interests, among other things, to compile statistics about the event.

We may also process your personal data for our own adver­tising purposes, in particular in terms of infor­mation for upcoming events. This is a legit­imate interest; you can object to this processing at any time.

2. Recipient categories

Your personal data will only be passed on to third parties, for example to the respective lessor of the event rooms or to speakers, insofar as this is necessary for the imple­men­tation and processing of your partic­i­pation.

3. Note on the production and publi­cation of photographs and film recordings of the event

During our event, photographs and film recordings may be made for internal documen­tation purposes, for editorial purposes and for the purpose of adver­tising the current and future events.

We intend to use and publish the photo and film recordings in particular on our websites and on our social media channels.

We would like to point out that infor­mation on the Internet is acces­sible worldwide, can be found using search engines and can be linked to other infor­mation, from which person­ality profiles can be created under certain circum­stances. Infor­mation posted on the Internet, including photos, can be easily copied and redis­tributed, and there are specialized archiving services whose goal is to perma­nently document the state of certain websites at specific dates. This can mean that infor­mation published on the Internet can still be found elsewhere even after it has been deleted from the original site.

We would also like to point out that according to the infor­mation currently known, photos and data cannot be deleted from Facebook at all, but only no longer shown publicly. There is currently insuf­fi­cient infor­mation about Facebook’s internal use of photos and data — for example, to create person­ality profiles.

By partic­i­pating, you consent to the publi­cation by us of photographs and film footage of the event in which you are also depicted. If you do not agree to this, please inform the photog­rapher or one of our employees. Even if you revoke your consent at a later date, photographs that have already been published may continue to be published and displayed for reporting purposes if the event itself is recog­nizably in the foreground on the photographs.

The English text of the Privacy Policy is a machine trans­lation. The author­i­tative source text can be found here: Daten­schutz